Privacy Policy for Bhadranee Mobiles

At Bhadranee Mobiles, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services, whether in-store, online, or through other channels. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

  • Personal Information: Name, contact details (phone number, email address, shipping address), and payment information.
  • Device Information: For repair services, we may collect device details such as IMEI number, model, and serial number.
  • Transaction Information: Details of purchases, repairs, and warranties.
  • Website Usage Data (if applicable): IP address, browser type, pages visited, and other analytics data.

2. How We Use Your Information

  • To process purchases, repairs, and warranty claims.
  • To communicate with you regarding orders, services, or promotions.
  • To improve our products, services, and customer experience.
  • To comply with legal obligations and prevent fraudulent activities.

3. Data Sharing and Disclosure

  • We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
  • With trusted service providers (e.g., shipping companies, payment processors) to fulfill your orders or provide services.
  • With manufacturers for warranty claims or repairs.
  • When required by law or to protect our rights, property, or safety.

4. Data Security

  • We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Retention of Information

  • We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, your data will be securely deleted or anonymized.

6. Your Rights

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • To exercise these rights, please contact us using the details provided below.

7. Third-Party Links

  • Our website (if applicable) may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

8. Updates to This Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on our website or communicated to you through other channels. Your continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

  • For any questions or concerns regarding these terms and conditions, please contact us at:
  • Phone: +91 9114000269
  • Email: [email protected]
  • Address: Mishra Complex, Salandi bypass, opposite Reliance Fresh, Bankashi, Bhadrak, Odisha 756100

Thank you for trusting Bhadranee Mobiles with your personal information. We are dedicated to protecting your privacy and providing you with the best possible service.